Building Journeys

For the creation of the Customer Journey, indigitall offers practical management modules for the elaboration and sending of the message. We want you to have a complete analysis of user behavior in an omnichannel environment (physical spaces, phone calls and digital interactions) so you can draw up a more effective and profitable strategy.

Benefits

• Simplified data analysis: As a differentiating element from the rest of the options on the market, indigitall offers a holistic vision at the temporal level (past, present and future) and at the level of detail for each communication.
• A tool with multiple benefits: The Customer Journey enhances the commercial actions of the organization, attending to the improvement of communication channels and making the right decisions in other areas (logistics, purchases, etc.) predicting the future behavior of the market.

Creating Journeys

Time-based functionalities

Creating a path